Refund policy

Refund Policy

Hi, I'm Roxy. Every board in this shop is made by me, by hand, so please read this before you order.

No refunds. You get what you get. If you order, that’s what it is. I stand behind the quality of every product I ship.

Photos and videos on this site are AI-enhanced previews. The product you receive may have slight variations in color, finish, resin swirls, and details. By placing an order, you acknowledge this.

Holiday pre-order. Production starts about 1 month after you order, then about 2 weeks of production plus about 1 week of shipping. Plan on about 7 weeks total.

About Roxy's Boards variants

At Roxy's Boards, I'm constantly innovating and expanding my collection of premium villain board variants. Each variant is meticulously crafted and hand-painted to bring your favorite characters and designs to life. All variants on my store are still being actively developed and refined, which ensures you receive the highest quality product possible.

Because of my commitment to quality production, I may ship you a different variant from my collection if your original selection cannot be produced to my standards. When this happens, I'll select another premium variant that matches or exceeds the value of your original order. You're getting a full Roxy's Boards product, just a different design from my expanding collection.

  • Quality first: every variant ships at my premium standard.
  • Same value, different design: your variant is a full premium product, never a compromise.
  • Transparency: I believe in honest communication about what you're getting and why.

Order terms and conditions

All Roxy's Boards purchases are final. Because each villain board is a premium hand-painted collectible crafted specifically for your order, I am unable to accept refunds or returns. This applies whether you receive your original variant selection or another variant from my collection.

  • Orders cannot be cancelled once confirmed.
  • All sales are final. No refunds or exchanges.
  • If your variant can't be produced to my standards, you'll receive another equally premium variant.
  • Shipping is non-refundable regardless of circumstances.

I stand behind the quality of every Roxy's Boards product. Each variant is inspected and tested before shipment to ensure it arrives in perfect condition.

Email roxysboardss@outlook.com