Contact information
Contact Information
Customer Support
For any questions, concerns, or issues with your order, contact me by email:
Email: roxysboardss@outlook.com
Response Time
I aim to respond to all inquiries within 24-48 business hours. During peak seasons and holiday periods, response times may be longer.
What to Include
To help me assist you quickly, please include the following in your email:
- Your order number
- The email address used at checkout
- A clear description of your question or concern
- Photos if applicable (damaged packaging, product issues)
Before You Contact Me
Please review my Refund Policy, Terms of Service, and Shipping Policy before reaching out. Many common questions are answered in these policies.
Roxy's Boards
Email: roxysboardss@outlook.com